Mainland UK Delivery
|Delivery Option||Delivery Time||Tracked||Signed For||Cost|
|Standard Delivery (Yarn)||3 - 5 Days||No||No||£1.99|
|Standard Delivery (Small Items)||3 - 5 Days||No||No||£1.20|
|Standard Delivery (Medium Items)||3 - 5 Days||No||No||£2.95|
|Standard Delivery (Large Items)||3 - 5 Days||No||No||£11.90|
|Express Delivery||1 - 2 Days||Yes||Yes||£15.00|
|Click & Collect||N/A||N/A||N/A||N/A|
How quickly will my order arrive?
Our aim is to dispatch all orders placed before 12 noon on the same day. Any orders placed after that time will be dispatched on the next available working day.
We will send you a notification email when your order has been dispatched. The time your order takes to arrive will depend on the delivery option you choose.
While we always try our best to dispatch every order following the above guidelines, during extremely busy periods dispatch times may increase by up to one day.
For more information, please visit our delivery page.
All orders are thoroughly checked before leaving our premises. On receipt of your order we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 01548 855679 or firstname.lastname@example.org. Please have your order number to hand when you contact us as it will allow us to find your order quickly. You can also cancel your order before your goods have been dispatched to you.
If you are unsatisfied with your order in any way, please return it to us within 14 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Postage costs for returning items to us shall be borne by you.
For more information, please view our full returns policy here.